Preview Mode Links will not work in preview mode

History of E-commerce

Dec 18, 2019

In episode 8, we will pivot from the first 25 years to the next 25 years of e-commerce. We will discuss challenges to the credibility of content (e.g. fake reviews), and highlight several fundamental tensions – the tension between the benefits of curation and the risks of personalization, the tension between being...


Dec 18, 2019

On this episode, we’ll continue our world tour with stops in Kazakhstan, China, Russia, Europe, Africa, and Southeast Asia.  While trust remains at the heart of e-commerce wherever it’s taking place, we see that trustworthiness takes different forms based upon variations in infrastructure. We’ll also continue to...


Dec 13, 2019

The common thread that pulls through e-commerce stories around the world is the focus on connectivity, security, community, and ultimately trust. And trust in e-commerce is not inevitable. Policymakers, business leaders, and technologists around the world have made intentional decisions to make the...


Dec 10, 2019

For the first time in history, granular personalization of products and services can take place at scale, enabling people to get exactly what they want. This episode is about the innovations that made it possible for stores to know and anticipate what we want.

You’ll hear from Jenny Fleiss (Cofounder of Rent the...


Dec 5, 2019

Another unique marker of e-commerce is what’s often called the long tail. This episode is about the rise of the niche and the unlimited selection, as a major development for consumers and small businesses.

You’ll hear from Kalyan Krishnamurthy (CEO of Flipkart), Ellen Siminoff (Founding executive of Yahoo! and...